General Questions
This RFP seeks proposals for a program that aligns with the Age Central FY 2025–2027 Area Plan, addressing specific service gaps for older adults. It is designed to ensure that sub-recipients provide targeted, evidence-based services to priority populations.
Eligible applicants include non-profits, local government agencies, and for-profits (with IDOA approval) that meet Age Central’s capacity and compliance requirements. Applicants must demonstrate experience serving older adults and a commitment to person-centered, trauma-informed care.
The funding period runs from [Start Date] to [End Date], subject to annual renewal based on performance and funding availability. Continued funding is contingent upon successful program execution and compliance with reporting requirements.
Yes, an organization may submit multiple proposals if applying for different service categories or geographic areas. However, each proposal must independently meet the RFP criteria.
The RFP mentions an [X% local match or waiver request]. If applicable, applicants must indicate their ability to meet this requirement or request a waiver with justification.
Scope & Services
The program aims to fill service gaps in older adult care, such as reducing social isolation, improving access to services, and providing health interventions. Services must align with the priorities set forth in the Age Central Area Plan.
Services must meet the definition outlined in the RFP, such as respite care, medication management, disease prevention, or other designated activities. Providers must ensure compliance with evidence-based or best-practice models.
Providers must conduct targeted outreach to ensure services reach older adults in greatest social and economic need. Outreach must be documented and should support Age Central’s goal of increasing engagement by 2% annually.
While not mandatory, partnerships with local organizations, healthcare providers, and community groups are encouraged. Collaborative efforts should enhance service accessibility and effectiveness.
A unit of service depends on the program type, such as one contact, one hour of service, or one completed session. Each unit must be documented and reported according to Age Central’s guidelines.
Application & Submission
A complete proposal must include a cover page, program narrative, work plan, budget, and required certifications. Additional documents may be necessary depending on the program type.
The proposal should be clear and concise, following the structure outlined in the RFP. Formatting requirements, such as page limits or font size, should be adhered to if specified.
The budget must include personnel, fringe benefits, travel, supplies, and other direct costs. A justification for each line item must demonstrate alignment with program objectives.
Yes, in-kind contributions may count toward the required match if applicable. Documentation of in-kind contributions must be provided.
Proposals must be submitted by [Insert Date] via email or the designated online portal. Late or incomplete submissions will not be considered.
Evaluation & Selection
Proposals are scored on a 100-point scale, assessing alignment with the Age Central Area Plan, program design, performance measurement, organizational capacity, and budget justification.
Proposals must receive a minimum score of 70 points to be considered for funding. Higher-scoring proposals will be prioritized.
Award announcements are expected by [Estimated Date]. Selected applicants will be notified via email.
Yes, applicants may submit a written appeal within [X days] of notification. Appeals will be reviewed per Age Central’s established dispute resolution process.
Age Central reserves the right to negotiate changes to budgets, service plans, or compliance requirements before finalizing contracts.
Performance Monitoring & Reporting
Sub-recipients must submit monthly or quarterly reports detailing service units, demographics, budget expenditures, and outcome measures.
Age Central requires providers to track pre- and post-intervention data, satisfaction surveys, and service utilization. Providers must use Age Central’s approved data collection tools.
If performance falls below 90% of projected goals for two consecutive quarters, a corrective action plan will be required. Continued non-compliance may result in funding suspension or termination.
Yes, Age Central may conduct site visits or desk reviews to verify compliance and program effectiveness.
Providers must promptly address any identified compliance issues. Serious violations may lead to funding suspension or contract termination.
Fiscal & Administrative Requirements
Providers must maintain accounting records to substantiate expenditures, receipts, and match contributions.
Yes, funds must be used strictly for approved program expenses and cannot be diverted to unrelated activities.
Financial records must be retained for at least five years after final audit completion.
Providers must comply with all federal and state audit requirements, including those set by the Illinois Department on Aging.
Payments are processed via ACH between the 6th and 10th of each month for providers who submit complete reports on time.
Additional Program-Specific Questions
Staff must be trained in person-centered and trauma-informed care. Additional training may be required based on the program type.
Yes, background checks are required for staff providing direct services to older adults.
Providers must outline plans for service continuity during disasters, such as remote service delivery or alternative care arrangements.
Providers must adhere to HIPAA and other privacy regulations when handling client data.
Outreach should target priority populations, including rural and minority seniors, and be documented in progress reports.
Subcontracting & Partnerships
Yes, subcontracting is allowed but must be disclosed in the proposal and approved by Age Central. Subcontractors must comply with all the same federal, state, and Age Central regulations.
While not required, Letters of Support from key stakeholders strengthen the proposal. These letters demonstrate established partnerships and commitment to the program’s success.
For-profits can be partners if they provide a necessary service aligned with the RFP. However, they must meet all contractual, financial, and compliance obligations.
Program Implementation & Modifications
Any significant modifications must be approved by Age Central. Changes must align with the original program goals and comply with federal and state guidelines.
Providers should document service demand and inform Age Central of capacity constraints. Additional funding or program modifications may be considered if feasible.
Persistent underperformance may lead to corrective action, funding adjustments, or contract termination. Providers are expected to proactively address challenges and work with Age Central on solutions.
Budget modifications may be considered if justified and if funding is available. Any requests must be formally submitted and approved by Age Central.
Marketing & Outreach
Yes, but outreach costs must be reasonable and align with program objectives. Age Central may request documentation of marketing efforts and materials.
Yes, all public materials should acknowledge Age Central and applicable funding sources. Guidelines for branding and disclaimers will be provided in the contract.
Yes, but fundraising activities must be kept separate from grant-funded services. Providers must ensure compliance with federal and state restrictions on grant-funded activities.
Special Conditions & Compliance
Yes, providers must maintain general liability insurance, and if applicable, workers’ compensation and professional liability coverage. Proof of insurance must be submitted with the contract.
Providers must adhere to all non-discrimination policies and may be subject to monitoring. Complaints of discrimination will be investigated, and non-compliance may result in funding suspension.
Providers must first attempt to resolve disputes informally with Age Central staff. If unresolved, they may submit a formal appeal following the dispute resolution procedures outlined in the contract.
Providers must comply with any new regulations that take effect during the contract period. Age Central will communicate changes and provide technical assistance if needed.
Yes, providers may terminate the contract with 30 days’ written notice. However, they must submit final reports and ensure proper service transition if required.